TSA notification card: what it is and how to use it

Reviewed by the AirAmbulance.org editorial team · Updated 13 November 2026 · Editorial policy

The TSA disability notification card is a free, printable card that lets a traveller tell security officers about a disability or medical condition discreetly.

What it is

• A wallet-sized card published by TSA that a traveller fills in and shows to the officer at the checkpoint.
• It is free to download and print from tsa.gov.
• Using it is optional.

What it doesn't do

• The card does not exempt anyone from security screening. It helps officers understand how to screen the traveller appropriately.
• It is not a medical document and doesn't replace an airline's medical clearance (MEDIF) if one is needed.

Getting more help at security

• Contact TSA Cares at least 72 hours before the flight, by its online form or by calling (855) 787-2227.
• Ask for a Passenger Support Specialist, a TSA officer with specialised training, to help at the checkpoint.
• TSA's general contact centre is (866) 289-9673 (weekdays 8 a.m.–11 p.m. ET, weekends and holidays 9 a.m.–8 p.m. ET).

Beyond security

• Wheelchair and boarding help comes from the airline, not TSA: request it when you book. See airport assistance for elderly travellers.
• Travelling with oxygen? See oxygen on a plane.

Sources

• TSA: Disability notification card (PDF)
• TSA: Passenger Support
• TSA Cares / contact centre

General information only, not medical, legal or insurance advice. Rules, coverage and prices change; confirm with your provider and insurer.