Medical emergency? Call 911 in the US, or your local emergency number. AirAmbulance.org is an independent guide, not an emergency service or air ambulance provider.
AirAmbulance.org › Guides › No Surprises Act

The No Surprises Act and air ambulance bills

Reviewed by the AirAmbulance.org editorial team · Updated 20 October 2026 · Editorial policy

Since January 1, 2022, the No Surprises Act protects many people with health insurance from surprise out-of-network air ambulance bills. Here's what it covers and what to do.

What it covers

  • Air ambulance flights (helicopter and fixed-wing) for people with group or individual health insurance.
  • You pay only your in-network cost-sharing, even if the air ambulance was out of network.
  • The provider and insurer settle the rest between them.

What it doesn't cover

  • Ground ambulances are not covered by the federal law (some states have their own rules).
  • Medicare and Medicaid already have their own billing protections.
  • People without health insurance have different protections.

If you get a surprise bill

  • Check your explanation of benefits from your insurer before paying anything.
  • Ask the provider whether the No Surprises Act applies to the bill.
  • Contact your insurer, and if needed the federal No Surprises Help Desk, to dispute it.

General information only, not medical, legal or insurance advice. Rules, coverage and prices change; confirm with your provider and insurer.

Need a medical flight?

Tell us the route and timing; we'll come back with options.

Get a free quote

Get a medical flight quote

Free and no obligation. Tell us the route and the patient's general condition, and we'll come back with options. Please don't include diagnoses or medical records. Prefer email? quotes@airambulance.org

When is the flight needed?
Patient's general condition
Type of transport

Questions

Does the No Surprises Act cover air ambulances?

Yes, for people with group or individual health insurance: out-of-network air ambulance providers can't balance-bill beyond in-network cost-sharing.

Does it cover ground ambulances?

No. Ground ambulances are not covered by the federal law, though some states protect patients.

Who do I contact about a surprise air ambulance bill?

Start with your insurer and the provider. You can also contact the federal No Surprises Help Desk listed on cms.gov.

Related guides