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The No Surprises Act and air ambulance bills

Reviewed by the AirAmbulance.org editorial team · Updated 6 November 2026 · Editorial policy

Since January 1, 2022, the No Surprises Act protects many people with health insurance from surprise out-of-network air ambulance bills. Here's what it covers and what to do.

What it covers

  • Air ambulance flights (helicopter and fixed-wing) for people with group or individual health insurance.
  • You pay only your in-network cost-sharing, even if the air ambulance was out of network.
  • The provider and insurer settle the rest between them.

What it doesn't cover

  • Ground ambulances are not covered by the federal law (some states have their own rules).
  • Medicare and Medicaid already have their own billing protections.
  • People without health insurance have different protections.

If you get a surprise bill

  • Check your explanation of benefits from your insurer before paying anything.
  • Ask the provider whether the No Surprises Act applies to the bill.
  • Contact your insurer, and if needed the federal No Surprises Help Desk, to dispute it.

General information only, not medical, legal or insurance advice. Rules, coverage and prices change; confirm with your provider and insurer.

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Questions

Does the No Surprises Act cover air ambulances?

Yes, for people with group or individual health insurance: out-of-network air ambulance providers can't balance-bill beyond in-network cost-sharing.

Does it cover ground ambulances?

No. Ground ambulances are not covered by the federal law, though some states protect patients.

Who do I contact about a surprise air ambulance bill?

Start with your insurer and the provider. You can also contact the federal No Surprises Help Desk listed on cms.gov.

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